Your electricity continues with enkel energi
Been moved to enkel energi through Energinet? Here are your prices, terms and rights.
Through DataHub, Energinet has moved a number of electricity customers to new suppliers because their previous supplier can no longer deliver power. If you've been told that enkel energi is your new supplier, your electricity carries on without interruption. Below you'll find what happened, the product you've been placed on — and how much you could save if you decide to switch.
Here's what happened — and the product you're now on
When customers are reassigned, we're required by law to place you on a regulated transition agreement. It's not a product we price ourselves — the markup is set by the Danish Utility Regulator.
Your previous supplier couldn’t deliver
Your previous electricity supplier could no longer deliver power, so Energinet reassigned your address to a new supplier through DataHub.
You were moved to enkel energi
We took over your electricity supply without any interruption. You didn’t have to lift a finger — and your power was never at risk.
You’re on a statutory transition agreement
You’re placed on a regulated transition agreement with a markup set by the Danish Utility Regulator (§ 72 f). We bill it based on your actual usage, so there’s no prepayment. Keep it — or switch away whenever you like.
enkel transition agreement
Spot price + statutory markup (§ 72 f) · with consumption-based billing
The markup is set by the Danish Utility Regulator for 2026: 14.08 øre/kWh in DK1 and 14.01 øre/kWh in DK2 (excl. VAT) – approx. 17.5 øre/kWh incl. VAT. See the regulator's decision in their decision database.
We've given you consumption-based billing from day one. The law only requires us to place you on the transition agreement — but we've chosen to bill it based on your actual usage, so you don't have to put down a fresh prepayment on top of anything you may still owe your previous supplier. You simply pay for the electricity after you've used it.
See the full price calculation, payment terms and all fees in your delivery agreement and in our delivery terms. The markup is incl. VAT.
Want to save? See how much — and switch in under a minute
This is what our normal agreements look like
You don't have to change anything – the transition agreement runs on fine. But if you want an agreement that fits your household better, you can freely choose one of our three normal agreements with spot price without markup. This is how cheap they typically are compared to other companies – both with and without an EV.
Typical yearly savings with our normal agreements
How our normal agreements typically compare to other companies
Amounts are typical yearly savings from our price comparisons incl. Smart Charge + charging discount for EV · updated 30/09/2026. Your own savings depend on consumption and price area.
Want to save? Switch to one of our three normal agreements
You are already a customer with us, so you don't have to do anything as a new customer. If you want to keep the transition agreement with consumption-based billing, it just continues. If you want to save, choose an agreement below and enter the email you received your welcome message on – then we move you from the transition agreement to pure spot price without markup, from just 18 DKK/mo. Check the price yourself in our price comparison.
Note: our three normal agreements are settled by default with prepayment (fixed monthly advance payment). If you'd rather pay in arrears for your actual consumption, you can choose consumption-based billing below (+2 øre/kWh).
Request a switch to enkel strøm
Enter the email you normally receive your electricity bills on. When you send the request, you are asking us to move your existing agreement. We confirm the change by email before it takes effect.
Choose billing method
What happens when you're moved to a new supplier?
Under section 72 e of the Danish Electricity Supply Act, Energinet can reassign metering points to new suppliers through DataHub when a previous supplier can no longer deliver power. If you're affected, you may have been moved to enkel energi as your new supplier — so your electricity keeps running without interruption.
No interruption
When you're reassigned, your power is never at risk of being cut off. The new supplier takes over from the day Energinet processes the move through DataHub.
Your statutory product
When you're reassigned, we're required by law to place you on a regulated transition agreement: 0 DKK/mo. subscription + spot price + a statutory markup set by the Danish Utility Regulator (§ 72 f). See the exact markup and price calculation further up. You can switch to one of our normal agreements at any time – from just 18 DKK/mo.
No commitment
The agreement is binding for enkel energi for 3 months from the takeover. You're not tied to us, though — you can cancel with 1 month's notice to the end of a month, or freely pick another supplier whenever you like.
Do you have solar panels?
If you have solar production, it usually moves across to the new supplier with you. With enkel energi it's part of Denmark's only free solar agreement — 0 DKK in supplier fee and 0 DKK in monthly markups. Read more →
Who is enkel energi?
We're an electricity company that — as the name says (enkel means "simple") — makes electricity simpler. Switch from the transition agreement to one of our standard agreements and you get spot price with no markup, from 18 DKK/mo.
Spot price 1:1
Without markup – you pay the pure market price
All included
Smart Charge, service agreement, direct debit – 0 DKK/mo.
Free solar agreement
Denmark's only one – 0 DKK in supplier fee
Charging discount for EV
10 øre off the spot price per kWh when charging
About any prepayment balance with your previous supplier
If you overpaid on prepayment with your previous supplier, you're entitled to a refund as part of their final settlement. That amount isn't transferred to enkel energi and isn't paid out by us.
Direct debit (Betalingsservice)
When your first bill from enkel energi arrives, you can set up direct debit if you'd like — it doesn't carry over automatically from your previous supplier. Included at 0 DKK/mo.
Business customers
Are you a business customer who's been reassigned? We're happy to help you find the best solution.Get in touch →
Your rights when you're moved to a new supplier
- •The agreement takes effect without your acceptance, under section 72 e of the Danish Electricity Supply Act.
- •You’re placed on a regulated transition agreement with a markup set by the Danish Utility Regulator (§ 72 f) — the same for every supplier, and with no monthly subscription.
- •The agreement is binding for enkel energi for 3 months from the takeover, and you can cancel with 1 month’s notice to the end of a month.
- •If you’d already arranged a move to another supplier, the agreement ends no later than that planned switch date.
- •You’re free to switch to any other market-based electricity agreement whenever you like.
- •You can view your own consumption for free at eloverblik.dk.
- •To complain about enkel energi, contact us in writing first. If we can’t resolve it, you can take your complaint to the Energy Board of Appeal at energianke.dk.
Frequently asked questions
Answers to the most common questions about being moved to a new supplier
What does it mean to be moved to a new supplier?+
How do I know if I’m affected?+
Do I need to do anything if I’ve been moved?+
What does the statutory transition agreement cost?+
Am I tied to enkel energi?+
What about my prepayment balance with my old supplier?+
I have solar panels — what happens to my production?+
How is the transition agreement billed – and what about the normal agreements?+
When will I get a final settlement?+
How do I complain?+
Where can I see my electricity consumption?+
I’m a business customer — what should I do?+
Do you have an EV? Then you have extra benefits with enkel
If you have become a customer with enkel energi and have an EV with a compatible charger (Zaptec, NexBlue or Easee), you can get access to our EV benefits at 0 DKK/mo. with your electricity plan – no extra subscription. Sign up below.
This is a voluntary add-on. It does not affect your right to cancel the assigned agreement with 1 month's notice to the end of a month. Read the terms and prices before you sign up.
You are billed at the price of the cheapest hours in your charging window – no matter when we actually charge. Savings are an estimate based on historical spot prices, typically 15–30% vs. unplanned charging, and depend on your car and charger following the app's schedule.
On top of the price guarantee you get 0.10 DKK/kWh discount incl. VAT deducted automatically on your electricity bill. Applies to all charging via the enkel Smart Charge app.
Includes Smart Charge, charging discount, support, troubleshooting and automatic electricity-tax refund. See the full service agreement terms before you sign up.
Plan charging, set departure times, track consumption and savings. Automatic charging in the cheapest hours – you don't have to think about it.
Compatible chargers
Do you have a charger from one of these brands and have become a customer with enkel? Sign up below and we'll activate your benefits.
Sign up for your EV benefits
Enter the email you normally receive your electricity bills on, and we'll activate the service agreement, Smart Charge, price guarantee and charging discount.
Your rights as an electricity customer
The statutory bankruptcy product and its markup are set by the Danish Utility Regulator (§ 72 f) and are the same for all electricity companies. You can read more about your rights as an electricity customer at the Danish Energy Agency and see your own consumption data for free at eloverblik.dk.
If you want to complain about enkel energi, you must first contact us in writing at hej@enkelenergi.dk. If we cannot find a solution, you can complain to the Energy Board of Appeal at energianke.dk.